What is your Return Policy?
We believe in customer satisfaction and so we have flexible return and refund policies.
- If Products do not live up to your quality expectations
- If Products received by you are ‘Defective/Damaged/Broken’
- If Product delivered is wrong/does not match the photo/description
Products must be returned along with their original labels and bills within 7 days.
Products which do not come under Return Policy are:-
- Marble Handicrafts
When will I be refunded?
We shall initiate the refund procedure only once we receive the product along with its original labels and bills. No refund would be done if product is returned without the above mentioned documents.
What are the Shipping Charges?
Shipping charges would be dependent on the delivery location.
What is the mode of Delivery?
We have our tie ups with the most reputed courier service providing companies. We use FEDEX, DHTC etc for delivering your goods safely and within time at your place.
When will I receive my product?
We generally ship all our orders within 2 days since the day of order placement. Estimated time is 7 working days. However, this time can vary depending upon the delivery location.
Can I track my order?
Yes, you can track your order with the help of the tracking Id that will be provided to you once the product is dispatched from our warehouse.
How do I pay?
We accept all debit/credit cards. You can also do bank transfer (NEFT).